Shipping policy
Shipping Policy
Last updated: November 1, 2026
At DryLid we strive to process and deliver your orders quickly and safely.
Order processing
All orders are processed within 1 to 3 business days after payment is confirmed and shipping information is validated.
Orders placed on weekends or holidays will begin processing the next business day.
Delivery time
After the order is processed, the estimated delivery time is 6 to 9 business days.
The total estimated time from order confirmation is therefore approximately 7 to 12 business days.
These times are estimates and may vary due to the carrier, customs, holidays, weather, high demand or circumstances beyond our control.
Order tracking
Once your order ships, you will receive an email with tracking information, when available.
Tracking may take 24 to 72 business hours to show updates after dispatch.
Shipping costs
Available shipping options, costs and promotions will be shown at checkout before you complete your purchase.
When free shipping is offered, it applies only under the conditions stated in the corresponding promotion.
International shipping, taxes and customs
We ship to the destinations available at the time of purchase.
Depending on the destination country, taxes, duties, customs fees or handling charges may apply. These costs may be charged by local authorities or the carrier and, unless otherwise stated at checkout or required by applicable law, are the buyer's responsibility.
Incorrect address
The customer must verify that the address provided is correct and complete before completing the order.
If the package is returned due to an incorrect, incomplete or unattended address, contact us to review the available options. Additional reshipping costs may apply where permitted by law and before the new shipment is confirmed.
Delayed, lost or damaged order
If your order does not arrive within the estimated time or you receive a damaged package, write to us as soon as possible at:
We will investigate the case with the carrier and inform you of the available options in accordance with applicable law and our Returns and Refund Policy.
Cancellations
If you wish to cancel your order, contact us as soon as possible. Cancellation requests will be reviewed according to the order status.
Once the order has shipped, it may no longer be possible to cancel it. In that case, please see our Returns and Refund Policy.
Consumer rights
This policy does not limit any rights you may have under the consumer protection laws of your country or region. If a provision of this policy conflicts with a mandatory rule, that rule prevails.
Contact
If you have questions about your shipment, write to us at: